Hostal Life is an online platform designed to connect users with verified hostel service providers. We serve as a facilitator only and are not directly involved in any agreements, payments, or service guarantees between the customer and the provider.

Partners and property dealers are fully responsible for managing their business, handling security, guest interactions, legal matters, and all internal operations independently.

Hostal Life aims to provide a fair and transparent experience for all users, including general customers, hostel owners, and property dealers through our Earn Partner Program. This refund policy applies to all services on the platform.