Customer Terms and Data Policy
Hostal Life is an online platform designed to connect users with verified hostel service providers. We serve as a facilitator only and are not directly involved in any agreements, payments, or service guarantees between the customer and the provider.
Users are advised to connect only with verified service providers listed on the platform. All bookings should be confirmed only after reviewing all details carefully.
Advance payment is mandatory for bookings unless clearly stated otherwise by the service provider. Customers are responsible for verifying the authenticity of the hostel and its services before making any payment.
In case of any fraudulent activity, misconduct, or misuse, Hostal Life reserves the right to share the user’s submitted data with appropriate legal or security authorities as per applicable regulations.
We do not guarantee the quality, safety, or delivery of any service provided by third parties. Users must exercise due diligence on their own.
All user data collected on the platform is used strictly for the purpose of service facilitation and will not be shared with unrelated third parties unless required by law or official request.
Safety Guidelines
Hostel Life prioritizes your safety and encourages you to follow these essential guidelines for a secure and smooth experience:
1. Always verify the hostel details such as address, services, pricing, and provider background before making a booking.
2. Avoid visiting hostels alone. It is recommended to go with a friend, family member, or in a group whenever possible.
3. If you experience any issues or need assistance, contact our support team through the chat box or official complaint email. Our team is here to help you.
For questions or concerns regarding these Terms, please contact us at: Email: service@hostallife.com
Phone: +92-3085175038
Website: www.hostallife.com
More Our Terms and Policy Updates
Terms of Service: https://www.hostallife.com/terms
Privacy Policy: https://www.hostallife.com/privacy
Accessibility: https://www.hostallife.com/accessibility
Return and Refund Policy: https://www.hostallife.com/articles/return-and-refund-policy
Earn Partner / Affiliate Program – Terms & Conditions: https://www.hostallife.com/articles/earn-partner-affiliate-program-terms-conditions
Privacy Policy for Earn Partners and Affiliates: https://www.hostallife.com/articles/privacy-policy-for-earn-partners-and-affiliates